Terms And Conditions

Terms & Conditions

Clear, fair and transparent terms for shopping with Bazentica Private Limited.

Effective Date: 28 Sep 2025

✅ Transparent Policies
🔐 Secure Payments
🚚 Pan-India Shipping
🛡️ Quality First

1) Acceptance of Terms

  • By accessing or purchasing from bazentica.com, you agree to these Terms & Conditions.
  • These terms apply to all users, including browsers, customers and contributors.
  • We may update terms at any time; continued use constitutes acceptance.

2) Products & Pricing

  • We strive for accurate product info (sizes, GSM, colors) but minor variations may occur.
  • Prices are shown in INR and may change without notice.
  • Promotions/discounts are time-bound and subject to terms.

3) Orders & Payments

  • Orders are accepted subject to stock availability and payment confirmation.
  • Secure payments via Razorpay / UPI / Debit & Credit Cards.
  • We reserve the right to cancel/refund orders (e.g., suspected fraud, pricing errors).

4) Shipping & Delivery

  • Processing: 1–3 business days (excl. Sundays/holidays).
  • India: ₹99 below ₹999; Free ≥ ₹999; ETA 3–7 business days.
  • Local & Pickup available; International only for bulk/wholesale.
  • Full details in our Shipping Policy.

5) Returns & Refunds

  • Returns accepted within 7 days if unused and in original packaging with proof of purchase.
  • Refunds to original payment method in 7–10 business days after approval.
  • Non-returnable: gift cards, perishables, intimate wear, customized items.
  • See the full Refund Policy.

6) Quality & Limited Warranty

  • Products are inspected before dispatch. Report transit damage within 48 hours of delivery.
  • Natural textile variance (color/size ± tolerance) is not a defect.
  • No implied warranties beyond those required by applicable law.

7) Customer Responsibilities

  • Provide accurate shipping/contact details and be available for delivery attempts.
  • Follow care instructions for textiles to maintain longevity.
  • Do not misuse the site or violate applicable laws.

8) Prohibited Uses

  • Fraudulent activities, payment abuse, scraping, or security testing without consent.
  • Uploading malicious code or interfering with site operations.
  • Infringing intellectual property or privacy rights.

9) Intellectual Property

  • All content (logo, graphics, photos, text) is owned by Bazentica Private Limited or its licensors.
  • Reproduction or commercial use requires prior written permission.

10) Privacy

  • We collect/use data as described in our Privacy Policy.
  • No card/banking details are stored on our servers.

11) Limitation of Liability

  • To the maximum extent permitted by law, our liability is limited to the amount paid for the product(s).
  • We are not liable for indirect, incidental, or consequential damages.

12) Indemnity & Force Majeure

  • You agree to indemnify us against losses arising from breach or misuse.
  • We are not liable for delays beyond reasonable control (e.g., strikes, lockdowns, carrier issues).

13) Governing Law & Dispute Resolution

  • These terms are governed by the laws of India and jurisdiction of Shamli, Uttar Pradesh.
  • Disputes will be resolved through good-faith negotiation; if unresolved, then arbitration in Shamli per the Arbitration & Conciliation Act, 1996.
📝 Clear Terms 🔒 Safe Checkout 🤝 Fair Returns