1) Acceptance of Terms

• By accessing or purchasing from bazentica.com, you agree to these Terms & Conditions.
• These terms apply to all users, including browsers, customers and contributors.
• We may update terms at any time; continued use constitutes acceptance.

2) Products & Pricing

• We strive for accurate product info (sizes, GSM, colors) but minor variations may occur.
• Prices are shown in INR and may change without notice.
• Promotions/discounts are time-bound and subject to terms.

3) Orders & Payments

• Orders are accepted subject to stock availability and payment confirmation.
• Secure payments via Razorpay / UPI / Debit & Credit Cards.
• We reserve the right to cancel/refund orders (e.g., suspected fraud, pricing errors).

4) Shipping & Delivery

• Processing: 1–3 business days (excl. Sundays/holidays).
• India: ₹99 below ₹999; Free ≥ ₹999; ETA 3–7 business days.
• Local & Pickup available; International only for bulk/wholesale.
• Full details in our Shipping Policy.

5) Returns & Refunds

• Returns accepted within 7 days if unused and in original packaging with proof of purchase.
• Refunds to original payment method in 7–10 business days after approval.
• Non-returnable: gift cards, perishables, intimate wear, customized items.
• See the full Refund Policy.

6) Quality & Limited Warranty

• Products are inspected before dispatch. Report transit damage within 48 hours of delivery.
• Natural textile variance (color/size ± tolerance) is not a defect.
• No implied warranties beyond those required by applicable law.

7) Customer Responsibilities

• Provide accurate shipping/contact details and be available for delivery attempts.
• Follow care instructions for textiles to maintain longevity.
• Do not misuse the site or violate applicable laws.

8) Prohibited Uses

• Fraudulent activities, payment abuse, scraping, or security testing without consent.
• Uploading malicious code or interfering with site operations.
• Infringing intellectual property or privacy rights.

9) Intellectual Property

• All content (logo, graphics, photos, text) is owned by Bazentica Private Limited or its licensors.
• Reproduction or commercial use requires prior written permission.

10) Privacy

• We collect/use data as described in our Privacy Policy.
• No card/banking details are stored on our servers.

11) Limitation of Liability

• To the maximum extent permitted by law, our liability is limited to the amount paid for the product(s).
• We are not liable for indirect, incidental, or consequential damages.

12) Indemnity & Force Majeure

• You agree to indemnify us against losses arising from breach or misuse.
• We are not liable for delays beyond reasonable control (e.g., strikes, lockdowns, carrier issues).

13) Governing Law & Dispute Resolution

• These terms are governed by the laws of India and jurisdiction of Shamli, Uttar Pradesh.
• Disputes will be resolved through good-faith negotiation; if unresolved, then arbitration in Shamli per the Arbitration & Conciliation Act, 1996.